Privacy Notice

1. Introduction

1.1 This Privacy Notice describes the practices employed by QNET LIMITED (“QNET”) in dealing with personal information and details (“Data”) of you in the course of accessing and using the services provided in this e-commerce Platform: thrivetogether.shop which is owned and managed by QNET.

1.2 QNET is committed to complying with all data protection and privacy laws which are applicable to QNET as QNET recognizes the importance of maintaining the privacy of your Data provided to QNET through this Platform. Please be informed that QNET will only be collecting, using, disclosing, sharing, transferring and/or processing your personal Data in accordance with this Privacy Notice.

1.3 By accessing and using the services in this Platform including registering for an account with QNET in the Platform, you acknowledge and agree that you accept the terms outlined in this Privacy Notice, and you hereby agree to QNET collecting, using, disclosing, sharing, transferring and/or processing your personal Data as described herein.

1.4 This Privacy Notice may be amended and edited from time to time and any changes to the terms herein will be updated here. Please take note of the changes to the terms and by continuously accessing this Platform for whatsoever reasons including placing orders for Product sold on the Platform, shall constitute your acknowledgment and agree to the changes QNET make to this Privacy Notice. You are advised to check for any updates or changes to this Privacy Notice.

1.5 If you do not agree with the terms herein, please do not access and/or use any of the services provided in this Platform.

2. Eligibility

2.1 By accessing the QNET website without any guidance, you warrant that you are eighteen (18) years old and above, and you are capable of understanding and accepting the terms of this Privacy Notice. No product or services on offer in the Platform for any individual under 18 years of age. QNET do not knowingly collect any personal data relating to any individual under 18 years of age

2.2 QNET will not be held responsible or liable for any non-compliance of provision in Clause 2.1 above.

3. Purposes for Collection of Personal Data

3.1 You are required to disclose your accurate personal Data to QNET when you sign-up to register to open an account in the Platform for the following purposes (“Purposes”)

a) communicate with QNET as via calls, letters, fax, social media platforms and/or emails for any reason including but not limited to provide feedback, complaints and enquires,

b) process purchase of product or services submitted through the Platform,

c) to permit Third Party who may need to contact you who have bought products from the Platform to facilitate Product related services and any other support,

d) delivery of the Product through Third Party (for example to courier services or Logistic Service Provider) to make delivery of the product or services to your delivery address you have purchased through the Platform,

e) participation in any survey, contest and events conducted by QNET and also to subscribe to QNET newsletters,

f) to promote the services in the Platform as part of advertising and, marketing campaigns to promote the Platform by QNET

g) use of links in Platform to other websites operated by Third Party,

h) submission of personal data to us for any reason,

i) for any reason arising from or incidental to the purposes as listed out from (a) to (g) above or any of them.

3.2 The above list is not exhaustive and sets out some common instances of when personal data about you may be collected.

3.3 QNET will only retain your personal data as long as QNET is required to retain such data by law or as is relevant for the purposes for which it was collected as specified in this clause herein.

3.4 QNET will cease to retain your personal data as soon as it is reasonable to assume that retention of such data is no longer required for the purposes for which the personal data was collected.

4. Type of Details/Information Disclosed

4.1 In the course of accessing and using the services provided in the Platform, QNET may collect the following details / information such as:

a) Name,

b) Age,

c) Gender,

d) NRIC/Passport Number,

e) Ethnicity,

f) Correspondence address, billing address, delivery address,

g) Email Address,

h) Contact Number,

i) Bank account and payment details,

j) Internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Platform,

k) Location data when share your location,

l) Any Other Personal Information.

4.2 You are required to update your personal details/information provide through this website/app for the services provided in the Platform on regular basis. You can update your personal data anytime by accessing your account on the Platform or if you are facing any difficulties to do so, you may contact QNET at [email protected] to update your details.

5. Withdrawal of Consent

5.1 You agree and acknowledge that all personal data provided by you to QNET is out of your free will. You have an option not to provide or permit QNET to collect your personal data or withdraw your consent with respect to the personal data provided for the Purposes.

5.2 In the event you decided to withdraw your consent, you are required to contact QNET at [email protected]. After withdrawal of your consent, you should neither visit the website/apps of the Platform or use any services provided in the Platform by QNET.

6. Disclosure of Personal Information/Details to Third Party

6.1 We may share and permit the sharing of your personal data with QNET’s authorized agents, contractors, subsidiaries, and affiliated Companies (hereinafter referred to as Third Parties) for the Purposes specified in Clause 3 and fulfilling any legal or regulatory requirements.

6.2 The authorized Third Parties are prohibited from utilizing and/or disclosing your personal data to any unauthorized parties who are not needed for the Purposes in Clause 3 above.

6.3 In sharing your personal data with the authorised Third Parties, including transfer of your Data outside the country to the extent permissible under applicable laws, QNET endeavour to ensure that the Third Parties keep your personal data secure from unauthorised access, collection, use, disclosure, processing or similar risks and retain your personal data only for as long as they need your personal data for the Purposes specified in Clause 3.

6.4 Please be informed that we may also be required to disclose your personal data, when there are grounds to believe that such disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes, or for fulfilment of legal and regulatory requirements and requests.

6.5 You further agree that collecting, using, disclosure, sharing, transferring and/or processing of your personal data shall not cause any loss to you or any wrongful gain to us or to any other parties.

7. Cookies

7.1 QNET may use a feature known as cookies in the website of the Platform. Cookies are identifiers or small data file transferred to your computer or mobile device that will allow QNET to view how you navigate and access the Platform, identify you when you re-access the Platform.

7.2 Cookies will also allow QNET to track movement in the site of the Platform which will help QNET to improve the website of the Platform to personalize based on your needs and preferences.

7.3 Please be informed that cookies cannot be used to retrieve data from other cookies which was created by other websites/apps and cookies will not be able to read or analyze data stored in your computer/phone hard drive.

7.4 You may decline to use cookies by selecting the appropriate settings on your browser. Please note that if you decline to use cookies you may not be able to use the full functionality of our Platform.

8. Links

8.1 The QNET Platform’s website may contain links to other websites/apps operated by third parties which is not controlled by, or affiliated to, or associated with QNET unless expressly specified on the Platform.

8.2 With the provision of such links on our website and by your utilizing those links, QNET does not endorse or accept the responsibility of the contents and information that can be reached through the third party websites/apps as QNET does not control or guarantee the accuracy, integrity, or quality of the information, data, software and/or other materials available on such third party websites. QNET also does not accept responsibility for any loss or damages suffered by you for accessing websites/apps through the associated links.

8.3 The information provided by you to such third-party websites/apps shall be governed in accordance with the privacy policies of such third-party websites/apps and it is recommended that you review the privacy policy of such third party websites/apps prior to using such websites/apps.

9. Disclaimer and Exclusion of Liability

9.1 You understand and agree that QNET makes no guarantee, representation or warranty and expressly disclaims any responsibility and liability for any inaccuracies, errors, omissions, and typographical in the information and materials on the Platform. Information and materials on the Platform may be edited and/or amended from time to time with or without prior notice as it is the sole discretion absolute right of QNET.

9.2 You also agree that QNET, and its subsidiaries, affiliates, licensors, assignees, employees, officers and directors are not liable for damages of any kind either directly or indirectly, incidental, consequential or to any punitive damages arising or resulting from accessing the Platform for the services provided in the Platform.

9.3 QNET provides the services in the Platform on an “as is” basis and also makes no guarantee, representation or warranty as to any damages to your computer from viruses, bugs, intervention, error, omission, technical failure, malfunction or any other interruption as a result of accessing the Platform.

9.4 Therefore, by accessing the Platform and using the services provided in the Platform, you acknowledge that you are using the services at your own peril and may be waiving rights with respect to such claims mentioned above.

10. No Unlawful or Prohibited Use

10.1 You agree that you will abide by all applicable law, statues, ordinance, and other regulations, therefore you agree to the following:

a) Not to use any other means of communication that is unlawful to transmit any literature/material that is misleading, threatening, abusive, defamatory, obscene, hateful, ethnically, racially, or otherwise objectionable,

b) Not to collect, store, disclose, transmit, share, sell, transact personal data of the other users of the Platform,

c) Not to disrupt and/or affect the accessibility of the services or networks connected to the services, or disregard any requirements, instructions, rules, policies, procedures and/or regulations of the network connected to the services,

d) Not to email, upload or transmit any material that contains viruses, bugs, malware, spyware, or any file, program, or other computer code,

e) Not to upload information and/or materials from a third-party website, or details such as email addresses, contact information, and/or contact details of other users into QNET Platform.

11. Applicable Law and Jurisdiction

11.1 This Privacy Notice shall be construed in accordance with the laws of Hong Kong. Any disputes arising from or in connection with the terms of this Privacy Notice which cannot be amicably resolved shall be submitted to the exclusive jurisdiction of the courts of Hong Kong.

If this Platform is accessed in other jurisdictions, you do so at your own risk, and it is your responsibility not to violate the laws of the jurisdiction.